Information You Submit
Search forms send the name, phone number, or address you enter to the third-party provider that supplies the results. Our servers do not retain a separate copy of those searches. When you contact us, we receive the details you choose to share and use them to answer your message.
Information Collected Automatically
Standard server logs may record an IP address, browser type, pages viewed, and timestamps. Aggregated log data helps maintain the site and shows which resources visitors use. Cookies or similar tools may also support basic analytics and advertising measurement where applicable.
How We Use Information
The limited data described above supports site operations, troubleshooting, traffic measurement, and page improvements. We neither sell visitor lists nor assemble individual user profiles.
Privacy on Linked Services
Links may lead to City of Hayward services, Alameda County and California portals, library collections, or third-party search tools. Information submitted after leaving this site is controlled by the destination's privacy terms. Sponsored results are also supplied by a third party and follow that provider's policies.
When Information Is Shared
Hosting and support vendors process server logs for us. Analytics and advertising providers may receive the automatically collected data already described. Information may also be disclosed when valid legal process requires it; visitor data is not otherwise shared.
Safeguarding Your Data
An encrypted connection protects traffic to the site. Server logs are kept only as long as needed for the purposes stated above. Since there are no user accounts, the site stores no visitor password or account profile.
Visitors Under 18
This service is meant for adults and is not directed to children. We do not knowingly collect personal information from anyone younger than 18. Contact us if a minor submitted personal information so it can be removed.
Your California Privacy Rights
California residents may have rights to access, correct, or delete personal information under applicable state privacy law. The Delete Act's data-broker deletion system is codified in part at California Civil Code section 1798.99.86(c), with broker processing duties beginning August 1, 2026, subject to statutory exceptions. Because we retain little data, a request generally involves checking contact messages and server logs. Use the Contact page to submit one. Records held by Hayward, Alameda County, or California offices remain under the control of those custodians, so correction or removal requests for government records must go to the office that maintains them.
Changes to This Policy
Any revised policy will appear on this page. Using the site after an update means you accept the revised version.